Business writing is a core skill for HR professionals, since most workplace communication now happens in writing. This 75-minute workshop covers five techniques for drafting clear, persuasive emails and documents that prevent misunderstandings and win readers over.
The topics are clumsy modifiers, ambiguous pronouns, misuse of synonyms, jargon, and the word “and”. Midway, the session looks at the cognitive factors that make business writing effective or ineffective. It ends with an exercise showing how easily the techniques fit into everyday writing, and participants are invited to join the discussion.
WHY SHOULD YOU ATTEND?
Since email became the main way people communicate at work, HR professionals are judged on the quality of their writing. Clear writing creates a positive impression; vague or clumsy prose leaves readers confused.
This session gives HR professionals who send many emails across their organization concrete tips for writing clearly to clients and colleagues.
AREA COVERED
- Clumsy modifiers
- Ambiguous pronouns
- Misuse of synonyms
- Cognitive factors behind effective and ineffective business writing
- Jargon
- The word “and”
- An exercise applying the techniques to everyday writing
LEARNING OBJECTIVES
- Draft emails and documents that are easy to read
- Use writing to show a high level of expertise
- Write from the reader's point of view
- Explain new initiatives simply
- Decide when to repeat a term and when to use a synonym
- Decide when to use the word “and” and when not to
WHO WILL BENEFIT?
HR professionals who send a lot of e-mails to other members of their organization.
Since email became the main way people communicate at work, HR professionals are judged on the quality of their writing. Clear writing creates a positive impression; vague or clumsy prose leaves readers confused.
This session gives HR professionals who send many emails across their organization concrete tips for writing clearly to clients and colleagues.
- Clumsy modifiers
- Ambiguous pronouns
- Misuse of synonyms
- Cognitive factors behind effective and ineffective business writing
- Jargon
- The word “and”
- An exercise applying the techniques to everyday writing
- Draft emails and documents that are easy to read
- Use writing to show a high level of expertise
- Write from the reader's point of view
- Explain new initiatives simply
- Decide when to repeat a term and when to use a synonym
- Decide when to use the word “and” and when not to
HR professionals who send a lot of e-mails to other members of their organization.