NEW Reclamation Process (effective 1-1-23) with ACH Federal Government Reclamations, plus guidance on Misdirected Payments and DNEs (Death Notification Entries)

By: Donna K Olheiser

Recorded Session

Duration
90 Minutes

Training Level
Intermediate to Advanced

Email Reminder

Transcript

($179) - Transcript (PDF Transcript of the Training)

Recorded Session

($239) - Downloadable Session

USB

($350) - USB

For multiple location please contact our customer care team
Contact: +1-661-336-9555.

Webinar Details

Federal government ACH reclamations can be hard to process correctly. This 90-minute ACH government reclamations webinar explains how the Green Book adapts the Nacha Operating Rules for federal benefit payments, and where its exceptions apply.

Chapter 5 of the Green Book requires financial institutions to submit all reclamation responses through the Automated Reclamation Processing System (ARPS) on Treasury's Pay.gov portal, apart from DFAS responses and Treasury-approved exceptions. Remittances tied to reclamation responses are no longer accepted.

You'll learn how to handle Death Notification Entries (DNEs), return timeframes and reason codes for deceased account holders, and RDFI liability, with a side-by-side comparison of commercial and government reclamations and worked examples.

WHY SHOULD YOU ATTEND?

Federal government payments follow the Nacha Operating Rules with important differences for benefit payments and RDFI liability, and mistakes can leave your institution liable. This session explains your responsibilities when a benefit recipient dies, how to use the Green Book online, and how commercial and government reclamations differ.

It suits bank and ACH operations staff, new payments employees, managers, CEOs and CFOs, risk, compliance and audit personnel, and current and aspiring AAPs.

AREA COVERED

What the Green Book is and how it modifies the Nacha Operating Rules for federal payments
Green Book Chapter 5: mandatory reclamation responses through ARPS
Detailed processes for handling Death Notification Entries (DNEs)
Timeframes to return ACH entries for deceased account holders
Return reason codes for benefit payments to deceased account holders
Handling and processing federal government reclamations
Timeframes for responding to government reclamations
Commercial versus federal government reclamations and RDFI liability
Guidance on misdirected payments

LEARNING OBJECTIVES

Explain how the Green Book's exceptions to the Nacha Operating Rules apply to federal payments
Submit reclamation responses through ARPS as Chapter 5 requires
Process DNEs and return entries for deceased account holders within the required timeframes
Select the correct return reason codes for benefit payments
Respond to federal government reclamations on time
Distinguish commercial from government reclamations and the RDFI's liability for each

WHO WILL BENEFIT?

Bank operations staff
New employees in the payments industry
Bank managers and payment professionals
CEO’s and CFO’s
Risk, Compliance, and Audit personnel
Aspiring AAPs and current AAPs for AAP CE Credits
Financial Institutions
Banking Professionals
Audit Persons
Aspiring AAP’s (Accredited ACH Professionals)
Current AAP’s earning continuing AAP Credits
ACH operations staff
ACH Audit personnel

It suits bank and ACH operations staff, new payments employees, managers, CEOs and CFOs, risk, compliance and audit personnel, and current and aspiring AAPs.

What the Green Book is and how it modifies the Nacha Operating Rules for federal payments
Green Book Chapter 5: mandatory reclamation responses through ARPS
Detailed processes for handling Death Notification Entries (DNEs)
Timeframes to return ACH entries for deceased account holders
Return reason codes for benefit payments to deceased account holders
Handling and processing federal government reclamations
Timeframes for responding to government reclamations
Commercial versus federal government reclamations and RDFI liability
Guidance on misdirected payments

Explain how the Green Book's exceptions to the Nacha Operating Rules apply to federal payments
Submit reclamation responses through ARPS as Chapter 5 requires
Process DNEs and return entries for deceased account holders within the required timeframes
Select the correct return reason codes for benefit payments
Respond to federal government reclamations on time
Distinguish commercial from government reclamations and the RDFI's liability for each

Bank operations staff
New employees in the payments industry
Bank managers and payment professionals
CEO’s and CFO’s
Risk, Compliance, and Audit personnel
Aspiring AAPs and current AAPs for AAP CE Credits
Financial Institutions
Banking Professionals
Audit Persons
Aspiring AAP’s (Accredited ACH Professionals)
Current AAP’s earning continuing AAP Credits
ACH operations staff
ACH Audit personnel

SPEAKER PROFILE

Donna K Olheiser, AAP, is the vice president of Education Services and founder of Dynamic Mastership, LLC. Donna is an enthusiastic and energetic Certified Master Trainer with over 14 years’ training experience. She has designed and facilitated over 100 training sessions each year with her expertise being the rules for companies and financial institutions when processing specifically ACH electronic payments, then scheduling the training events to facilitate/deliver the material through a variety of venues (webinars, teleseminars, in-person workshops, including regional and national conferences). Donna has over 24 years of experience in the financial services industry which includes 9 years’ experience as the education service director at a Regional Payments Association (RPA), where she managed and facilitated the entire education program for nearly 800 financial institution members. Prior to that, Ms. Olheiser spent 14 years in various departments with the Federal Reserve Bank of Minneapolis and also holds the Accredited ACH Professional (AAP) designation (achieved in 2004).

Upcoming Webinars

Human Factors Usability Studies Following ISO 62366 and FDA Guidance