"If it isn't written down, it didn't happen." HR tells managers to document, but many supervisors don't know how, when or what to document when employees have performance, conduct or behavior problems. This 90-minute webinar on documenting employee problems fills that gap.
Good documentation preserves facts and removes ambiguity. It helps employees see which performance or behavior is unacceptable so they can change, and it protects the company if a disciplinary action is challenged through a grievance or lawsuit.
You'll learn a defensible process for addressing employee problems, how to analyze discipline issues, and practical techniques for documenting corrective and disciplinary actions, from government-mandated records to informal notes.
WHY SHOULD YOU ATTEND?
Cutting corners on documentation is the biggest mistake managers make in progressive discipline and terminations. Disciplinary actions can lead to discrimination claims and costly litigation, and your company may have to explain a termination long after it happens, which means having performance reviews, counseling notes and written warnings on file.
The session suits HR professionals, managers, supervisors, team leaders and business owners.
AREA COVERED
- Why, what, when and how to document performance
- What documentation is: legally mandated records, policy-required documents, best-practice records and formal and informal notes
- A defensible process for addressing employee problems
- Analyzing discipline problems
- Best practices for documenting and carrying out corrective and disciplinary actions
- Practical, defensible documentation techniques
- Documenting performance to correct performance problems
LEARNING OBJECTIVES
- Explain why, what, when and how to document employee problems
- Follow a defensible process for addressing performance, conduct and behavior issues
- Analyze discipline problems before acting
- Document and carry out corrective and disciplinary actions using best practices
- Use practical techniques to document performance effectively
WHO WILL BENEFIT?
- HR professionals
- Managers
- Supervisors
- Team leaders
- Business owners
Cutting corners on documentation is the biggest mistake managers make in progressive discipline and terminations. Disciplinary actions can lead to discrimination claims and costly litigation, and your company may have to explain a termination long after it happens, which means having performance reviews, counseling notes and written warnings on file.
The session suits HR professionals, managers, supervisors, team leaders and business owners.
- Why, what, when and how to document performance
- What documentation is: legally mandated records, policy-required documents, best-practice records and formal and informal notes
- A defensible process for addressing employee problems
- Analyzing discipline problems
- Best practices for documenting and carrying out corrective and disciplinary actions
- Practical, defensible documentation techniques
- Documenting performance to correct performance problems
- Explain why, what, when and how to document employee problems
- Follow a defensible process for addressing performance, conduct and behavior issues
- Analyze discipline problems before acting
- Document and carry out corrective and disciplinary actions using best practices
- Use practical techniques to document performance effectively
- HR professionals
- Managers
- Supervisors
- Team leaders
- Business owners