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Compliance Measures For Case Management

instructor
By: Toni G. Cesta
Recorded Session
Duration
60 Minutes
Training Level
Intermediate to Advanced

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Recorded Session

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Webinar Details

Compliance is now a regular part of Joint Commission and CMS audits, and it matters for patients too. This case management compliance webinar reviews the rules that most affect daily utilization management and discharge planning.

You'll cover the Conditions of Participation, compliance at access points, the 2-Midnight Rule and observation, the NOTICE Act, the Important Message from Medicare, HINNs and changes in patient choice. The Joint Commission monitors these issues for deemed-status hospitals, so they affect your survey results.

The session also covers balancing quality and cost, documenting for compliance, running a compliant UR committee and performing a gap analysis to find and fix compliance gaps.

WHY SHOULD YOU ATTEND?

The Joint Commission, other regulators and CMS are auditing hospitals and case management departments against the Conditions of Participation and other requirements. Every case management professional needs to know how these rules affect their practice.

The session suits directors of case management, quality and social work, compliance officers, RN case managers, social workers, hospitalists and physician advisors.

AREA COVERED

  • Compliance overview for case managers
  • Balancing quality and cost
  • The Conditions of Participation
  • Compliance at access points
  • The 2-Midnight Rule and observation
  • The NOTICE Act
  • The Important Message from Medicare
  • The HINN
  • Changes in patient choice
  • Utilization management and compliance
  • Documenting for compliance
  • How to perform a compliance gap analysis
  • A compliant UR committee

LEARNING OBJECTIVES

  • Explain Conditions of Participation requirements for utilization management and discharge planning
  • Describe your responsibilities for observation and the 2-Midnight Rule
  • Meet the requirements for the Important Message from Medicare
  • Explain how patient choice lists are used
  • Identify the types of HINNs and when to issue each
  • Document for compliance

WHO WILL BENEFIT?

  • Director of Case Management
  • Compliance Officer
  • RN Case Managers
  • Director of Quality Management
  • Director of Social Work
  • Social Workers
  • Hospitalists
  • Physician Advisor

The Joint Commission, other regulators and CMS are auditing hospitals and case management departments against the Conditions of Participation and other requirements. Every case management professional needs to know how these rules affect their practice.

The session suits directors of case management, quality and social work, compliance officers, RN case managers, social workers, hospitalists and physician advisors.

  • Compliance overview for case managers
  • Balancing quality and cost
  • The Conditions of Participation
  • Compliance at access points
  • The 2-Midnight Rule and observation
  • The NOTICE Act
  • The Important Message from Medicare
  • The HINN
  • Changes in patient choice
  • Utilization management and compliance
  • Documenting for compliance
  • How to perform a compliance gap analysis
  • A compliant UR committee
  • Explain Conditions of Participation requirements for utilization management and discharge planning
  • Describe your responsibilities for observation and the 2-Midnight Rule
  • Meet the requirements for the Important Message from Medicare
  • Explain how patient choice lists are used
  • Identify the types of HINNs and when to issue each
  • Document for compliance
  • Director of Case Management
  • Compliance Officer
  • RN Case Managers
  • Director of Quality Management
  • Director of Social Work
  • Social Workers
  • Hospitalists
  • Physician Advisor

SPEAKER PROFILE

instructor

Toni G. Cesta, Ph.D., RN, FAAN is Partner and Health Care Consultant in Case Management Concepts, LLC, a consulting company which assists institutions in designing, implementing and evaluating acute care and community case management models, educating case management professionals and assisting in implementation of case management departmental changes. The author of nine books, and a frequently sought after speaker, lecturer and consultant, Dr. Cesta is considered one of the primary thought leaders in the field of case management. Dr. Cesta writes a monthly column called “Case Management Insider” in the Hospital Case Management journal in which she shares insights and information on current issues and trends in case management. Prior to her current work as a case management consultant, Dr. Cesta was Senior Vice President – Operational Efficiency and Capacity Management at Lutheran Medical Center in Brooklyn, New York. She was responsible for case management, social work, discharge planning, utilization management, denial management, bed management, the patient navigator program, the clinical documentation improvement program and systems process improvement. Dr. Cesta has also held positions as Corporate Vice President for Patient Flow Optimization and Director of Case Management. She also designed and implemented a Master’s of Nursing in Case Management Program and Post-Master’s Certificate Program in Case Management at Pace University in Pleasantville, New York. Dr. Cesta completed seven years as a Commissioner for the Commission for Case Manager Certification.

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