Workplace investigations need to be handled correctly from the first complaint. If managers and supervisors don't know the law or proper investigation techniques, employees may feel their complaints are not taken seriously.
This 60-minute workplace investigations training teaches managers and supervisors how to run a lawful internal investigation. You'll learn how to take a statement of complaint, identify witnesses, gather information and physical evidence before interviews, prepare questions and choose interview locations, and conduct fact-finding. The session also covers confidentiality, conflicts of interest, relevant policies and laws, a standard format for documenting findings, follow-up communication and disciplinary best practices.
WHY SHOULD YOU ATTEND?
A poorly handled investigation can damage trust and create legal exposure. Knowing your legal obligations and following a consistent process helps you resolve sensitive employee issues fairly and defensibly.
This session suits HR managers, small business owners, union representatives, administrators and others who may need to investigate workplace complaints.
AREA COVERED
- Common types of workplace investigations
- Laws, regulations and legal obligations
- The investigation process: complaint statement, witnesses, evidence and fact-finding
- Gathering information and physical evidence before witness interviews
- Preparing questions and choosing interview locations
- Confidentiality
- Policies and procedures
- Conflicts of interest
- Writing up the investigation in a standard format
- Communication follow-up
- Disciplinary action best practices
LEARNING OBJECTIVES
- Identify common types of internal investigations and the legal obligations involved
- Take a statement of complaint and identify witnesses
- Gather information and physical evidence before interviews
- Prepare and conduct witness interviews
- Document findings in a standard report format
- Apply best practices for follow-up and disciplinary action
WHO WILL BENEFIT?
- HR Managers
- Small Business Owners
- Union Reps
- Academics
- Accounting
- Administrators
A poorly handled investigation can damage trust and create legal exposure. Knowing your legal obligations and following a consistent process helps you resolve sensitive employee issues fairly and defensibly.
This session suits HR managers, small business owners, union representatives, administrators and others who may need to investigate workplace complaints.
- Common types of workplace investigations
- Laws, regulations and legal obligations
- The investigation process: complaint statement, witnesses, evidence and fact-finding
- Gathering information and physical evidence before witness interviews
- Preparing questions and choosing interview locations
- Confidentiality
- Policies and procedures
- Conflicts of interest
- Writing up the investigation in a standard format
- Communication follow-up
- Disciplinary action best practices
- Identify common types of internal investigations and the legal obligations involved
- Take a statement of complaint and identify witnesses
- Gather information and physical evidence before interviews
- Prepare and conduct witness interviews
- Document findings in a standard report format
- Apply best practices for follow-up and disciplinary action
- HR Managers
- Small Business Owners
- Union Reps
- Academics
- Accounting
- Administrators