Doing the work and managing it are very different jobs. As a new manager you spend more time in meetings, on forms, projections and people problems, and you worry about whether your team shows up on time and delivers, not just yourself. You can no longer ignore the toxic team member.
The best performers are often promoted to team leader, supervisor or manager, yet few get training for the new skills the role demands. This 60-minute new manager training addresses that gap.
You'll learn to overcome the "I can do it better" syndrome, delegate for results, communicate without misunderstandings, give bad-news feedback and take satisfaction in other people's growth.
WHY SHOULD YOU ATTEND?
If you're new to management and want to avoid the mistakes many new managers make, this session gives you practical answers to the common problems of the role, from managing friends to establishing your authority and handling stress.
It suits new supervisors, managers and team leaders, and experienced managers who want a refresher.
AREA COVERED
- Overcoming the "I can do it better" syndrome
- Delegating in a way that gets results
- Communicating in a way that avoids mix-ups
- Giving feedback when it's not good news
- Taking pride in the development and growth of others
- The psychological challenges of moving into a management role
- Five big mistakes new managers make
- Managing friends
- Establishing your authority and understanding its limits
- Managing stress while balancing letting go with staying in control
- Dealing with toxic employees and accepting you can't be everyone's buddy
LEARNING OBJECTIVES
- Recognize the psychological challenges of moving into a management role
- Avoid the five big mistakes new managers make
- Manage former peers and friends
- Establish your authority and understand its limits
- Balance letting go with staying in control
- Deal with toxic employees and eliminate bad behavior
WHO WILL BENEFIT?
- Any new supervisor
- Managers
- Team leaders
- Those who are seasoned who would like a refresher.
If you're new to management and want to avoid the mistakes many new managers make, this session gives you practical answers to the common problems of the role, from managing friends to establishing your authority and handling stress.
It suits new supervisors, managers and team leaders, and experienced managers who want a refresher.
- Overcoming the "I can do it better" syndrome
- Delegating in a way that gets results
- Communicating in a way that avoids mix-ups
- Giving feedback when it's not good news
- Taking pride in the development and growth of others
- The psychological challenges of moving into a management role
- Five big mistakes new managers make
- Managing friends
- Establishing your authority and understanding its limits
- Managing stress while balancing letting go with staying in control
- Dealing with toxic employees and accepting you can't be everyone's buddy
- Recognize the psychological challenges of moving into a management role
- Avoid the five big mistakes new managers make
- Manage former peers and friends
- Establish your authority and understand its limits
- Balance letting go with staying in control
- Deal with toxic employees and eliminate bad behavior
- Any new supervisor
- Managers
- Team leaders
- Those who are seasoned who would like a refresher.